Ondula Area Rug
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Estimated Delivery Date:
Delivery Information
Most orders take 24-48 hours to process and ship out of our fulfillment centers unless a specific estimated shipping date is displayed.
Our products are delivered in two ways, either:
Parcel Delivery
Products marked "Parcel Delivery" in the details tab, ship via UPS or FedEx. Please refer to the product page, for delivery estimate.
Truck Delivery (e.g. sofas, large tables, large order quantities, etc.)
Products marked "Truck Delivery" in the details tab, ship using a freight truck and will be delivered to the entrance of your home, garage or building into the first room available (does not include upstairs or room of choice). We offer Room of Choice, and Room of Choice + Assembly at checkout for an added cost. Please note: upgraded delivery options are non-refundable once shipped. Please contact us if you need make any other shipping related arrangements.
Please refer to the product page, for delivery estimate. Our delivery partners will contact you prior to your estimated delivery date to schedule an exact date of delivery.
Warranty and Returns
Warranty
Please follow this link for warranty information.
30 Days No-Questions-Asked Return Policy
We are confident that you will love the products you order from polyandbark.com.
However, we understand you want your home décor to be just right. This is why we offer a 30 days no-questions-asked return policy with no-restocking fees*. We'll even pay the return shipping cost, all we ask is that you keep the box.
To request a return, please contact our friendly customer service team via this link, or call 855-310-1450 during our hours of operation.
*Please see our FAQ page for additional helpful information.
Hours of operation:
Monday - Friday: 6:00am - 5:00pm PST
- Hand tufted wool rug
- Each rug is unique due to the handcrafted process; color striation may vary
- Shedding will occur for at least the first three to six months and will reduce over time with regular vacuuming
- Due to the rug being packed for transport it can take a few weeks for theodor to dissipate.
- Handcrafted in India by artisans
- Use of a rug pad is recommended (not included)
- Due to the rug being packed for transport it can take a few weeks for the odor to dissipate and to lay fully flat
- Item Weight: 24.5 lb
- Use: Recommended for indoor use only
- Materials: Wool pile, Cotton backing
- Parcel Delivery: Ships via small parcel delivery. You should expect delivery of your item within 5-7 days. Certain zip codes excluded.
- Model: PB-R-159-0810-IND
