Ondula Area Rug
Warranty and Returns
Warranty
Please follow this link for warranty information.
30 Days No-Questions-Asked Return Policy
We are confident that you will love the products you order from polyandbark.com.
However, we understand you want your home décor to be just right. This is why we offer a 30 days no-questions-asked return policy with no-restocking fees*. We'll even pay the return shipping cost, all we ask is that you keep the box.
To request a return, please contact our friendly customer service team via this link, or call 855-310-1450 during our hours of operation.
*Please see our FAQ page for additional helpful information.
Hours of operation:
Monday - Friday: 6:00am - 5:00pm PST
- Hand tufted wool rug
- Each rug is unique due to the handcrafted process; color striation may vary
- Shedding will occur for at least the first three to six months and will reduce over time with regular vacuuming
- Due to the rug being packed for transport it can take a few weeks for theodor to dissipate.
- Handcrafted in India by artisans
- Use of a rug pad is recommended (not included)
- Due to the rug being packed for transport it can take a few weeks for the odor to dissipate and to lay fully flat
- Item Weight: 24.5 lb
- Use: Recommended for indoor use only
- Materials: Wool pile, Cotton backing
- Shipping Method: Parcel Delivery
- Model: PB-R-159-0810-IND
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United StatesLove the look of this rug, perfect for our eclectic style. High quality, stays put. It is a bit lighter than pictured online but it still worked well. Only complaint is that we've had it for a couple months and it is still shedding quite prolifically. It clogs our Dyson wall unit so we have to get out the big Dyson in order to vacuum it. Not a huge deal but something to note.