We understand you want your home décor to be just right. This is why we offer a 30 days no-questions asked return policy with no-restocking fees. We are confident that you will love the products you order from polyandbark.com
Returns will only be accepted if the product is in its unused new condition. Products that have scratches, stains or damages are not returnable.
Our products are well packaged for shipping purposes. Without the original packaging, we will not be able to accept your return.
You are responsible for any return shipping costs. A return authorization is required for all returns. Please contact customer care to obtain a return authorization and the return address.
We will inspect the returned merchandise within 72 hours of receiving the merchandise to ensure that they are in like-new condition. We will then process your request and issue a credit to your original payment method within seven days. Depending on your card issuer's policies, it may take up to 5 business days after we issue your refund for the credit to appear.
We are serious about our Return Policy because we want you to be happy with your purchase. And, if you're not happy, we want to make it easy to get a refund or replacement. We do this because we would want this if we were in your position.