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My original order was out of stock, I was informed a couple days later. I already made the order and I had to wait to get this couch in the color that I wanted. That’s my only disappointment. If I'm to sum up my experience, I will still give 4 or 4.5 stars even, for the customer service and the quality of the sofa. I have a feeling that this store will listen to my recommendations based on our last conversation. I will be back for the coffee table that I liked (so much,)
I’ve ordered leather sofas before with the same price point and they are nothing compared to the quality of this sofa. Leather is buttery smooth, cushions are very comfortable and the color looks amazing in my living room. Delivery was on time and they were very respectful. Amazing job Poly and Bark!