POLY & BARK, IN REAL LIFE
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Poly & Bark
4.9
2440 reviews on
Mostly an easy ordering experience, but they trick you some with deals that you can't apply (for instance you can build up points but can't apply them at the same time as discounts). Also I ordered a chair that said it was in stock only to receive a message the next day that it was backordered and had to wait a month instead of a week to receive it.
I purchased the NAPA sleeper & boy, I am thrilled. It is honestly the best sofa I have ever owned. I was extremely leery about purchasing from a new-to-me online furniture company, so much so, that I screenshot about every step of the purchase 10 times (not kidding) just in case I needed to deal with my cc company. MUCH to my surprise and gratitude, I received great communication, a prompt delivery (unit was coming from the west coast and it took about 3 weeks to come out east) and more importantly than anything... an "omg it is stunning", sofa! We pulled out the bed to see how bad that pull out would be for guests, both my hubby and I laid down and there was just silence... like we were waiting for that bar to magically start hurting our backs or something, then about a minute in, we turn to look at each other (yes, both of us still laying there) and we said in unison... we could totally sleep on this!!! Talk about a win! Something that I didn't notice when I bought it but I honestly think its why the sofa is so dang comfortable, it has one seat cushion across the entire seat, no gaps in between cushions. The sofa is now where my hubby moves to the moment he wants to relax (aka fall asleep watching some football), which says a ton because he has his favorite recliner, the sofa has replaced that!!!
I ended up buying two more sofas from them for the big living room and I purchased different ones because of the decor in that room, and I don't love them as much as I love this one. They look and are made GORGEOUS too, but nothing beats the Napa for comfort, omg seriously give it a try!
I do not typically write reviews but purchasing furniture from Poly and Bark has been a uniquely positive and refreshing experience in a world that mostly disappoints. We purchased multiple pieces. Big and small. Everything came packaged securely, with all the parts, and the assembly was easy. Most of all, the pieces were of tremendous quality and were as beautiful or more so than the online images. I cannot recommend them highly enough.
Beyond impressed the customer service and honesty of this company. I had an issue with the couch I ordered. They immediately exchanged it for a new one. I plan on purchasing furniture from them in the future and have been sharing my positive experience with friends and family.
This is a beautiful and high-quality couch. Poly and bark provided a free sample of the leather beforehand, which was really key in having the confidence for the purchase, as I knew the color and quality of the leather beforehand. It was super easy to assemble and we get lots of compliments. The storage is awesome in the chaise, and the bed is very comfortable, though a little bit short for my husband, who is 6'3". Overall, we are really happy with the couch and satisfied with the quality for the price.
We absolutely love our Poly and Bark sofa. It fits perfectly in our space and completes our small living quarters. The delivery was smooth and easy and the installation was seamless. It is great quality and for the price, it’s even better. We couldn’t be happier with our purchase.
It was a risk buying a couch online. But this one got great reviews and the price is great so we went for it. Did not disappoint. After about 1.5 months of owning this couch, I love it so much. So comfy. Just the right amount of soft and firm. Looks so nice. Delivery took a while but the guys who did the actual delivery were great. I’m so happy with this purchase.
