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Napa Velvet Lounge Chair
Regular price $1,033.00Regular price $1,033.00 Sale price

POLY & BARK, IN REAL LIFE
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Poly & Bark
4.9
2373 reviews on
It's always a little scary ordering something as large as a sofa online - I had to trust other reviewers experience and did so with Poly & Bark. The first sofa, a leather Chesterfield style, arrived in perfect condition - the only problem I had, was the back was perfectly upright - meaning no leaning back at all - I found it really aggravated my back problem, that I've had for years. So I contacted P&B customer service via email, who replied within 24 hours asking if I'd like to return for a refund (less $99 shipping fee, which is clearly stated in their policies) or if I'd like a store credit (which then has no shipping fee to return the sofa). Being that the sofa was beautiful, true leather, exceptional quality, etc.....I trusted that I'd just take the store credit. And they arranged to have the delivery company pickup the unwanted sofa and I ordered a new one (with a more reclined back!). SO HAPPY with the new sofa - and the entire Poly & Bark experience! I now have a P&B Sofa, 2 leather P&B Chairs, a P&B Desk, and a P&B Nightstand!
Great Quality furniture is so hard to find these days without paying thousands of dollars for custom made. This is priced right - and exceptional materials and construction quality. I highly recommend.
This leather couch is amazing. The leather is soft and great quality. The couch looks modern and sophisticated. Ordering through Poly and Bark is effortless and stress free. Don't think twice about ordering online. The couch was delivered ahead of schedule. The delivery company was absolutely professional. I would give 10 stars if I could!
I have been nothing but pleased with poly and bark. My couch was a comfortable moderate firm on arrival and gets more comfortable with time without looking sloppy. The leather is beautiful and doesn’t scratch as easily as I anticipated. Shipping was timely, communication about having to reschedule shipping date was easy, delivery crew spoke my language and were very careful not to damage the house or product.
My Poly & Bark couch is gorgeous and comfortable and will last for years to come! I get compliments on it all the time. It was easy to construct and the delivery team was very kind, helpful, and professional. I worked with their customer service team to exchange the first couch only because it wouldn't fit through my door. They were so helpful, professional, and well-versed on their product offerings. It was easy to put in a new order for a small sectional that would fit through my door. I highly recommend Poly & Bark to folks who want a solid, quality product!
Fast shipping, great prices and I didn't have to build the piece I bought! I love my new entry bench and had a great experience buying from polyandbark. Watch for their sales, they have some really great prices!
**Edited my review not on the specific item that I bought, But for literally two years I've tried to buy a dining room table that they carry. Well I couldn't quite afford it I wait till they have a 20% off sale on everything on their website, The minute I get the email announcing the sale I try and buy that table and every time that table as well as the other one that I wanted are not available, out of stock. The first few times I figured it was just out of stock, but after a few years it kind of makes me wonder.... Recently the table was deleted completely from their website!
Exceptional quality and customer service. I ordered the swatches first to help me pick the color I was looking for. The reps were very responsive and happy to assist when I had questions. I love the Italian leather sofa and ottoman I received and will be a returning customer.