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Poly & Bark at Home.
I saw an almost identical sofa at Crate and Barrel which I fell in love with. I was ready to pay $3000+, but I thought first I'd do some research online. When I found this poly and bark essex Chesterfield style sofa, I was a little hesitant since the price was kind of low and there weren't any reviews. But for the price savings, I figured I'd take the gamble - AND I'M GLAD I DID. This sofa is fantastic! Really, I can't believe the quality of this thing for what I paid - it's better than the ones I saw at some brand name stores! The leather feels great and you can tell it's real leather (unlike some sofas where it's hard to tell if it's plether or the real thing), and the cushioning is perfect, just the right balance of soft and firm. For anyone on the fence about this item, go for it. You won't regret it. Happy hunting!
Awesome experience from ordering the swatch sample, receiving promptly, then ordering the sofa. Continuous communication regarding delivery, etc. The sofa is luxurious, best sofa to nap on that I have ever had. Sits beautifully, very comfortably. Highly recommend product and company.
We really like the couch, but we were surprised that it was left in our living room in its box. Which is more like a crate. There were no instructions, which luckily didn’t seem to be that big a deal, but there was one center leg that needed a hole punched to figure out where it went. That said, it’s a lovely couch, surprisingly comfortable, and very deep. We love the color. It’s definitely real leather, and has the appropriate scuff marks and natural staining that one might expect. Took one star off for delivery and zero instructions.
Love it. Very well made and perfect, gorgeous leather. Worth the wait.
I work for a company that takes pride in its customer service and it takes a lot to impress me, but Poly & Bark really did. They definitely have a customer for life. I ordered the Essex sofa in blue and the Napa ottoman in dark brown and love both. There was a small issue with the delivery company and Poly & Bark went above and beyond to resolve it, even though I only mentioned it as a minor inconvenience and wasn’t expecting anything to be done about it. The leather on both pieces is gorgeous, as are the colors. Can’t say enough how much I love the dark blue. The Essex sofa is a little slimmer in person than I had pictured, with clean, straight lines. I’m not a fan of huge “fluffy” couches that always look crumpled, so this is perfect for me. It is not the kind of couch you can “sink” in but is still very comfortable and I love the design. My son spilled a bag of chips on the couch within an hour of getting it and the grease seemed to have stained the cushion, however the leather cleaner that can be purchased with it removed the whole thing. I would recommend buying it and having it handy, especially with kids. Overall incredibly pleased with this purchase!