Capri Sofa
Free Shipping, Free Returns
Shipping:
We offer Free Ground Shipping on all eligible orders*
*Certain regional zip codes excluded. If you live in a hard to reach area or regional zip code, please contact customer care prior to ordering to verify eligibility.
Please note that all delivery dates are estimated and actual delivery times may vary or be subject to change.
Returns:
Return shipping is free for all eligible returns within 30 days of delivery! Certain regional zip codes excluded. If you live in a hard to reach area or regional zip code, please contact customer care prior to ordering to verify eligibility.
Please make sure to keep all original packaging. You will need it if you want to return your item(s). If you do not have your original packaging, a repackaging fee will apply.
Please note: If you have upgraded your delivery to inside room+ assembly, please ensure that the packaging is not discarded by the carrier, as you will need it to return your item.
Please refer to our Return Policy for more details.
Sale and Final sale items are not eligible for free return shipping.
Delivery Information
Most orders take 24-48 hours to process and ship out of our fulfillment centers unless a specific estimated shipping date is displayed.
Our products are delivered in two ways, either:
Parcel Delivery
Products marked "Parcel Delivery" in the details tab, ship via UPS or FedEx. Please refer to the product page and tracking info, for delivery estimate. Please note that all delivery dates are estimated and actual delivery times may vary or be subject to change.
Truck Delivery (e.g. sofas, large tables, large order quantities, etc.)
Products marked "Truck Delivery" in the details tab, ship using a freight truck and will be delivered to the entrance of your home, garage or building into the first room available (does not include upstairs or room of choice). We offer Room of Choice, and Room of Choice + Assembly at checkout for an added cost. Please note: upgraded delivery options are non-refundable once shipped. Please contact us if you need make any other shipping related arrangements.
Please refer to the product page, for delivery estimates. Please note that all delivery dates are estimated and actual delivery times may vary or be subject to change. Our delivery partners will contact you to schedule an exact date of delivery once the shipment has arrived at the delivery terminal and a route has been established
What to expect with your delivery
Your order will be in transit from our fulfillment center for approximately 7-21 days, depending on your delivery location. Please note your shipment tracking may not show any progress or movement during transit. Once your order arrives at your local delivery hub, and the delivery route has been established, you will be contacted by our final mile delivery partner to schedule a delivery appointment.
Estimated Delivery Date
Estimated arrival dates provided on the checkout page and on the carrier's website are estimates only that are subject to change. Due to the current extreme demand for shipping, transit times may be further delayed. Truck deliveries are unlike small parcel carriers such as UPS or FedEx and don't have regular routes to every neighborhood each day.
Once the carrier confirms the route, they will contact you at least 24 hours prior to delivery to confirm your appointment.
Delivery Appointment
As soon as our final mile delivery partner receives your shipment and confirms a route, they will contact you to confirm a delivery appointment day and time. Please make sure you will be present at the time of the delivery to receive your order.
Inspecting your delivery
Inspect every inch of your furniture as soon as you receive it. We will need to report any damage or issues to the carrier as soon as possible. It is important to us that your furniture arrives in perfect condition. We expect nothing less and neither should you.
Approve and Accept
Before your order leaves our warehouse, each package is inspected by our shipping team to make sure it is in perfect condition. However, we know damage can sometimes occur in transit. In the event that your furniture has been damaged, please note that on your Proof of Delivery form.
Refuse Delivery
Don’t worry if anything is damaged in transit—we have you covered! Before refusing the delivery, take some pictures of the damage and write "refusing delivery due to damage" on any documentation that the delivery partner requests you to sign. After you have refused delivery please call our friendly customer support team between 6 AM and 5 PM PST weekdays at 1-855-310-1450, chat with us live on our website, or simply reply to this email.
Repackaging Fee
Please make sure to keep all original packaging. You will need it if you want to return your item(s). If you do not have your original packaging, a repackaging fee will apply. For more details, please visit our FAQ page.
Please note: If you have upgraded your delivery to inside room+ assembly, please ensure that the packaging is not discarded by the carrier, as you will need it to return your item.
Warranty and Returns
Warranty
Please follow this link for warranty information.
30 Days No-Questions-Asked Return Policy
We are confident that you will love the products you order from polyandbark.com.
However, we understand you want your home décor to be just right. This is why we offer a 30 days no-questions-asked return policy with no-restocking fees*. We'll even pay the return shipping cost, all we ask is that you keep the box.
To request a return, please contact our friendly customer service team via this link, or call 855-310-1450 during our hours of operation.
*Please see our FAQ page for additional helpful information.
Hours of operation:
Monday - Friday: 6:00am - 5:00pm PST
- Corner-blocked, kiln-dried solid wood frame
- Seat cushions are high resiliency foam with fiber and a layer of feathers in a down-proof cambric shell.
- Loose, bench-style seat cushion with removable cover
- Loose back cushions are fiber-filled with removable covers
- Reversible back cushions
- Rubber-webbing suspension base support
- Upholstered in a durable polyester fabric
- Two 100% down-filled throw pillows included
- Arrives fully assembled
- Item Weight: 151.8 lb
- Use: Recommended for indoor use only
- Materials:
Kiln dried pine wood and rubberwood, High resiliency foam (2.27 PCF) with fiber filling and feathers. Fabric: 100% Polyester, Martindale rating: 100,000 rubs - Shipping Method: Truck Delivery
- Box Dimensions: 100" x 25.75" x 41.5"
- Model: PB-LR-622-1
Designed For
Your Budget
Beautiful furniture that won't
break the bank.
Free Shipping
Shipping is free to most zip codes
No Hard Feelings
If you don't love it, we'll ship it back for free!
- Reviews
- Questions
United States
United StatesVery nice add-on to our living space. It provide very elegant look! Very comfortable seating. It is little low but fits well with surroundings. Happy with this purchase!
United StatesReceived these couches three days ago and I am blown away. I shopped for months for this style couch but they were very expensive other places. When these came back in stock I ordered two. They shipped quickly and the quality is better than expected. They are very comfortable and cozy. We have dogs that are allowed on the couches and this fabric is soft but very durable. I’m thrill with this company and our purchase. The customer service was awesome. I was afraid to order a couch online but because of their free return policy I decided to give it a go. So glad I did! I am a fan and will order again from this company.
United StatesWhen I first started looking for sofas for this space I fell in love with a few VERY expensive options- and then it was hard to like anything else! However, this sofa is beautiful and comfortable and very close to the style we were looking for. Very happy with it and it is so comfy! We have a “no dogs on the couch” rule which helps but we also purchased a Bissell “little green machine” for all of our light colored upholstery and rugs thought our home which works great.
United StatesGreat looking sofa! Comfortable and stylish. It feels like a sturdy piece of furniture, but for its size is surprisingly easy to slide around the room without any help. The seat cushion gets wrinkled up under where you sit, but a quick swipe smooths it back out. I found the seat cushion firmer than the back and throw cushions, but when you relax into it creates a nice balance of being comfortable and supportive. Being a lower couch I think that’s important so you don’t have to climb your way out of it. Happy with my purchase!
