POLY & BARK, IN REAL LIFE
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I would just like to commend Romina, the customer service representative who helped me over the phone. She was so amazing and I just love her! She received my call professionally, she listened to my requests attentively, and she was polite, a very patient lady. My sofa needed a replacement throw pillow because part of the fabric was torn. It was my only stress-free call to a customer service hotline that I could remember. Overall, I highly recommend Poly & Bark.
The couch is amazing. It is well built and feels like it would last a very long time. I am giving it a 4-star review because I originally wanted the Soho gray but it was sold out so I settled for the mist white instead and now I am terrified it will get dirty or stained.