with Premium Materials
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Poly & Bark at Home.
I wanted to wait to review this sofa after we had used it for a couple weeks. We shopped around for a sofa for months because we have two shedding dogs. One of them will not let us cut her nails. The first sofa we had was a fabric sofa that was “made for pets” it was ruined after a couple months even though we regularly cleaned it. I decided to get a leather sofa because of the shedding and upholstery just is too much upkeep for something used as much as a sofa. This sofa is amazing!!!!! The leather is amazing quality. I already conditioned the leather after a month and it made it look brand new. The dogs scuffed it up a bit and I was worried but those scuffs buffed up after using a gentle leather conditioner. I would highly recommend this sofa to anyone!!! Especially dog owners. I will update this review after our 6 month mark. The photos are after using the leather conditioner which you can see has buffed out the dog scuffs
I was so excited to get this couch. It was all I ever wanted to make my newly renovated space be perfect and was a good price for the quality promised. Shipment was speedy and mostly painless and I was SO READY.... until the delivery service that Poly & Bark outsources dropped off my new couch that was badly damaged with a broken frame and ripped leather. I called Poly & Bark right away and they were so nice on the phone and promised me a replacement ASAP and said that I was allowed to use the current couch while I waited so I wasn't without furniture in my living room, which I found so kind. And this is where the kindness ends. I never heard back from Poly & Bark again without first reaching out to ask if the replacement was on the way, what carrier would be coming to my home, etc. They scheduled two separate shipping companies to pick up my damaged item so I spent three hours one day on the phone trying to figure out who to release the couch to. Additionally I had to miss two days of work to fix the mistake of the shipping company and when my replacement did arrive, the outsourced company refused to assemble the couch AS PROMISED BY POLY AND BARK. They also refused to take away the large box the sofa came in so now I have to pay to dispose of the wrappings. The couch is beautiful but if you're in the Northeast, try to find a local company or wait until this company stops using XPO shipping services.
My experience with Poly and Bark was fantastic from start to finish! Everything regarding the shipping and delivery of my couch went off without a hitch. The couch itself is a dream. Always a bit nerve racking ordering online without being able to try something out first, but I’m glad I decided to take the plunge. I’ll enjoy my sorrento couch for years to come!
I was incredibly nervous ordering a couch, sight unseen from the internet. Thankfully this couldn't have been a better experience. The ability to return the couch really took the stress out of ordering online. Our order shipped quickly and arrived a few days early, which was a super nice surprise. Coordinating with the shipping company was a little bit of a hassle (they're overwhelmed right now I get it, but they were very grumpy with us and communication was poor for scheduling the drop off). But the couch itself. Oh. My. God. It's gorgeous, prettier and more stylish than I ever could have hoped. After a few days it was pretty clear we were hooked on this thing. It's great for cozy cuddles with the dog, movie nights with the family or even a little afternoon nap. I 10/10 recommend Poly and Bark! It's well worth it, the quality and comfort is unmatched.
After months and months of thought, I decided on the Sorrento Sofa in Cognac Tan. It was hard to make a choice online but with a no hassle 30 day return policy, great price, quality materials, and quick delivery (even with COVID-19) Poly and Bark was an obvious choice. I am so glad I went with this sofa! It arrived today and it is so beautiful. Exactly what I wanted and expected! Read all measurements and every detail before purchasing online then there are no surprises (my big tip). It is soft, comfortable (firm at first but I have a feeling it won't be for long), and the design is fantastic. Looking forward to many years of naps, snuggles with my kiddos, and people enjoying this sofa. I will be referring all my friends to this company.Thank you.